Although all of our client services are beneficial, none will increase your cash flow as much as our primary collection program. Through years of experience, we have developed specific collection campaigns representing creditors in all industries.
Within minutes of placement, your account is assigned to a collection department based on dollar amount. Our departments consist of small, mid, large, and executive balance parameters. Our development of these 'departments' has ensured that all accounts, regardless of size, are worked diligently. Each collector's portfolio consists of similar accounts to guarantee that no account is more important than the next. Written status reports are provided on a monthly basis on all open accounts. Customized reports are a keystroke away and can be tailored to meet your needs.
*Special rates are available for accounts less than 90 days old.
From gunpowder to baby powder, we can style our efforts to meet your needs. If you desire an ongoing relationship with the debtor company, our GAP (Global Audit Program)® is exactly what you're looking for. Conversations and letters are styled towards a customer service approach rather than a full-scale collection effort.
We don't simply duplicate our clients' efforts. We increase cash flow, rehabilitate customer relationships and improve your bottom line. Some of the resources available to our collection staff are:
- FaxPay® – Our custom payment service increases profitability. By simply receiving a faxed copy of the debtor's check along with a signed authorization, we print the check right in our office. No more "check's in the mail".
- ACH (Automatic Clearing House) – Payments are cleared automatically to reduce the risk of NSF or Stop Payment checks.
- Western Union Quick Collect® - Used mostly in the recovery of bad checks, cash payments are turned into guaranteed checks.
- Credit Card Payments – We accept all major credit cards including Visa, MasterCard, American Express, and Discover.
- Private Investigators – If warranted, we employ a private investigator in the debtor's county to do a preliminary asset search to determine solvency.
- Attorney Demand – As a pre-litigation step, a letter from local counsel is sent to determine the debtor's intentions.
- Courier Pickups – Collectors have unlimited access to use our FedEx, UPS, Airborne Express, DHL, and USPS Express Mail accounts.